Memorial

    Memorial Service Run Sheet

    A memorial service gives family and friends a second opportunity to come together and remember someone they loved — often held weeks or even months after the funeral, when those who couldn't attend from interstate or overseas are able to join, and when the immediate shock of loss has begun to settle. Without a coffin or formal committal, the service centres entirely on the person: their story, their voice through the tributes of others, and the community they built around them. This memorial service run sheet provides a clear framework for the service coordinator — covering venue preparation, AV setup, the order of service, and the reception that follows.

    Sample Run Sheet

    TimeTaskResponsibleLocation
    09:00Venue access and setup — chairs, lectern, flowers, and memory table arrangedVenue Staff / FamilyMemorial Hall
    09:15Photo display and memory table set up — framed photos, flowers, and personal mementosFamilyMemory Table
    09:20Guestbook and memory card station placed near entranceFamilyVenue Entrance
    09:30AV setup and full test — tribute slideshow, video messages, microphone, and music playbackAV Staff / FamilyMemorial Hall
    09:45Order of service programs set on chairs or placed at entranceFamilyMemorial Hall
    09:45Celebrant / MC arrival — final briefing and speaker order confirmedCelebrant / MCGreen Room
    10:00Speaker briefing — eulogists, readers, and any video tribute operators confirmedCelebrant / MCGreen Room
    10:00Catering setup — tea, coffee, and light refreshments prepared for post-serviceCateringReception Area
    10:15Doors open — guests welcomed and invited to view memory display and sign guestbookFamily / Venue StaffVenue Entrance
    10:15Pre-service background music playing — guests seatedAV StaffMemorial Hall
    10:30Service opens — MC or celebrant welcomes guests and introduces the occasionMC / CelebrantMemorial Hall
    10:35Opening piece of music or poem — chosen by the familyAV Staff / ReaderMemorial Hall
    10:42Tribute — primary family speaker (partner, child, or sibling)Family SpeakerLectern
    10:55Tribute — close friend or long-time colleagueFriend / ColleagueLectern
    11:07Musical interlude — a meaningful song played in fullAV StaffMemorial Hall
    11:12Photo tribute slideshow — accompanied by musicAV StaffMemorial Hall
    11:22Video messages from interstate or overseas guests playedAV StaffMemorial Hall
    11:32Third tribute or reading — additional family member or friendSpeaker / ReaderLectern
    11:40Open floor — guests invited to share a brief memoryMCMemorial Hall
    11:55Closing reflection — celebrant or MC closes the formal serviceCelebrant / MCMemorial Hall
    12:00Final piece of music — uplifting or meaningful track chosen by familyAV StaffMemorial Hall
    12:05Guests invited to move to reception area — background music continuesMC / Venue StaffMemorial Hall
    12:10Reception — tea, coffee, and light refreshments served, informal minglingCateringReception Area
    13:30Memorial service concludes — family farewell guests personallyFamilyVenue Entrance

    Key Considerations

    Send the order of service to all confirmed speakers at least 48 hours before the service so they know where they sit in the running order and how long they have.

    Allow adequate time for guests to view the memory display before the service begins — 15 to 20 minutes of pre-service mingling helps people settle and connect before sitting down.

    Collect video messages from interstate or overseas guests at least one week in advance so they can be compiled, tested on the venue's AV system, and placed correctly in the running order.

    Brief the MC on how to manage the open floor memory-sharing segment — have two or three people ready to speak first to avoid an awkward silence, and agree on a gentle signal to close the segment.

    Have a printed order of service for every guest even if a digital screen is in use — it gives people something to hold during an emotional service and serves as a keepsake.

    Confirm with the venue the exact pack-down time and whether catering will extend if the reception runs long.

    What to Include in Your Memorial Service Run Sheet

    • Full order of service with speaker names, AV cues, and timings for each element
    • AV checklist: slideshow file, video messages, music tracks in order, microphone test
    • Memory table and guestbook logistics — who sets up, who collects at close
    • Speaker and reader briefing notes including allocated time per tribute
    • Catering setup time and service format for the post-service reception
    • Emergency contacts: venue manager, AV operator, and celebrant or MC mobile numbers

    Frequently Asked Questions

    What is the difference between a memorial service and a funeral?

    A funeral service takes place with the coffin present, typically within a few days of death, and includes a formal committal. A memorial service is held without the coffin — usually weeks or months later — and focuses entirely on tributes, remembrance, and community. There is no committal element. Memorial services are often more personal and flexible in format than a funeral.

    How long should a memorial service run?

    Most memorial services run 60 to 90 minutes for the formal program, followed by 60 to 90 minutes of reception. A typical format: 10 minutes of pre-service mingling, 75 minutes of service including tributes, music, and an open floor segment, then 60–90 minutes of catered reception. Confirm the venue's allocated time slot and build in a 10-minute buffer.

    Can a memorial service be held at a venue other than a church or chapel?

    Yes — memorial services are frequently held at function venues, community halls, RSL or sports clubs, restaurants, hotel ballrooms, and even outdoor settings. The venue should have adequate seating, a microphone or PA system, and a screen or TV for the photo tribute. Accessibility for elderly guests is an important consideration.

    How do I handle video messages from guests who can't attend in person?

    Ask remote guests to record a 60 to 90-second video on their phone in landscape orientation. Set a submission deadline of one week before the service. Compile the clips into a single video using basic editing software and test playback on the venue's AV system at your setup check. Assign one person on the day whose sole responsibility is managing the AV — having the file on both a laptop and a USB stick avoids technical failures.

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